Buying goods on our website you can order several types of delivery to the US only. Order processing time can take from 4 to 5 business days (holidays are not include in estimated delivery time).
Be careful we send order confirmation and tracking information on your e-mail. Please, check your spam folders as well.
The cost of shipping corresponds to the price of the delivery service you choose.
Buying goods via www.art-whale.com you have 30-day guaranteed return policy.
You can return or exchange your unused item(s) in its original packaging and we will refund your total amount within 30 days of the purchase date.
If the product you get does not perform properly, please, fill the Return Form below. Return form must include your order number.
After we receive your Return Form we will provide you with a return address of our warehouse to complete your return.
Once our warehouse has received and processed the return we will be able to refund your original method of payment for the cost of the product.
Refunds will be issued to the original method of payment.
* The condition of the product is left at the discretion of ArtWhale team.
**Customers are responsible for all shipping expenses on the return of ArtWhale products.
This return policy only applies to purchases from our online store. If you are looking to return a ArtWhale-branded product purchased from another retailer, please contact the retailer directly.